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Billing date

Donnymutoni
Great Neighbour / Super Voisin

Hi, i would like to change my billing date to the end of the month @CS_Agent can you help?

3 REPLIES 3

BKNS27
Mayor / Maire

@Donnymutoni 

Please note that PM is on a 30 days cycle and not a monthly cycle so it will change every 2 months.

 

DennyCrane
Mayor / Maire

The only way to force a cycle date change is to change your plan to a new plan on the date you want the new cycle to be on. However this would mean throwing away any unused time that you already prepaid for (no refunds).

But I would strongly advise against this because PM runs on a 30 at cycle (not monthly), so as soon as a 31 day month hits the date will change again anyway.


@Donnymutoni wrote:

Hi, i would like to change my billing date to the end of the month @CS_Agent can you help?


A customer support agent is unlikely to see your message post.  As for billing date, this fluctuates from renewal to renewal and isn't always the same. 

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