Bad LTE Reception At My Home

[wchu]

I live in the city of Vancouver. Right outside of my house, I am getting -122dBm on LTE. My phone supports LTE Bands 4 and 7, which PM supports.

Is there anything that PM can do to improve my reception?

[mik101]

JuniorJunior's post is a good way to solve it too if it is legitimately a signal issue.

May I also suggest checking out our signal strength discussion here:
https://productioncommunity.publicmobile.ca/t5/Discussions/Signal-strength/m-p/339221#M87039
My area sometimes also struggles with LTE reception indoors at times, but falling back to the 3G network provides great coverage here, then I just can switch LTE on as needed. It is also a great way to increase your battery life as LTE modems tend to be pretty power hungry when the signal is weak.

[JuniorJunior]

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@wchu wrote:

I live in the city of Vancouver. Right outside of my house, I am getting -122dBm on LTE. My phone supports LTE Bands 4 and 7, which PM supports.

Is there anything that PM can do to improve my reception?

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Are you in a highrise condo, or some valley spot?  Are you able to ID where the tower is?  A signal repeater may be a solution - I used to live in a house with 'Aluminum siding' - and it really cuts the signal - I had to stand by a window to get any signal.  I had to get a signal repeater, with an external antenna - which is simple to hook up, but do cost a little...  it solved the problem of very poor signal in the house.

[CalgaryBen]

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@wchu wrote:

Is there anything that PM can do to improve my reception?

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As a first step, I'd recommend installing a free app called OpenSignal.  It collects crowd-sourced cellular signal data, so you can see if other users on same/other networks are experiencing the same degradation in signal strength/quality.  Perhaps it's a handset/antenna issue?

[will13am]

Bands 4 and 7 are higher frequency and good for speed but not necessarily coverage indoors. There is a chance that having a phone that supports the 700 MHz and 850 MHz bands may help.  This is a list of supported LTE bands.

https://en.wikipedia.org/wiki/Telus_Mobility

[farmbot]

I have been on publicmobile for one month. -122db LTE #4 is my signal strength also. Never drops a call or text.I use my cellphone data as hotspot for laptop internet.This signal is robust and delivers the full 3mb/sec data stream.

All good for me

[Anonymous]

@wchu , If you have reception issues, there is nothing that PM can do to help solve that.

Any chance you could try your SIM in a different phone?  This would identify if the problem is the network strength in the area, or your phone.