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Autopay not working

llotter
Good Citizen / Bon Citoyen

So I set up autopay and I get autopay rewards but my account isn't autopaying.  I got messages just now that I needed to pay myy account. What's happening?

31 REPLIES 31

jp2
Deputy Mayor / Adjoint au Maire

Has it worked before?

Is your phone still working or has service been cut off? 

Is your payment date today or tomorrow?

I ask because sometimes it is working but just looks like it's not.

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