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AutoPay Incorrect Charge/Service Suspended

Crumbz
Great Neighbour / Super Voisin

Hello

I noticed my AutoPay went through this morning, however the balance charged is incorrect and does not properly reflect the credits on my account.

 

Can a mod please contact me to help resolve this issue? I am currently unable to restore my service.

4 REPLIES 4

Crumbz
Great Neighbour / Super Voisin

Thanks to all who replied but the issue seems to have worked itself out somehow.

 

My service is working and i have resolved the payment issues.

srlawren
Retired Oracle / Oracle Retraité

@Acekiller probably quicker for @Crumbz to get resolution by just reaching out the moderator team, as @NDesai noted.  Otherwise, we'll look at it, and if we can't resolve it, they would have to reach out to the mods anyway but would be later getting the request in the queue.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

Acekiller
Deputy Mayor / Adjoint au Maire

if you list your charges here perhaps we can take a look at it and give you a second opinion?

NDesai
Oracle
Oracle

@Crumbz You will need to send a private message to the Moderator_Team with your account details and they will get back to you in the morning.

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