Auto pay $2 credit

[Alinaw]

I did not receive a credit on my September bill.

[popping]

@Alinaw 

PM did not give you the autopay $2 on your September renewal.

Create a moderator support ticket using the ? button at the right hand bottom corner of this page.  Moderator wait time is up to 2 days.

Moderator will manually add $2 to your account as available fund which can be used for next renewal.

[hairbag1]

Click the ? in lower right side of screen to start process of contacting a moderator. They'll make the correction as long as you had a valid credit card on your account at time of renewal.

[Alinaw]

[cheowk]

just contacted them, i think have go wait for them to reply.

[Lar · Accepted solution]

@Alinaw  I've had it happen many times in a row.  Contact the mods to have a look at your account.  After they looked at mine it's been good since.

Contact the mods at the ? lower right of screen.   Cheers

[popping]

---

@Alinaw wrote:

I did not receive a credit on my September bill.

---

Please post a screenshot of your payment history masked out your personal info.

We will take a look what had happened.