@jmuench wrote:
@darlicious wrote:
@jmuench wrote:
If I for instance have auto pay set up and it says pay $xx.xx by 11:59pm August 19 - when does the auto payment happen?
My suggestion though....is don't wait for auto pay to kick in. A couple of days before or the day of your renewal just log into your account and add the amount of the balance due from the card you have set up for auto pay ( or any other method i.e. vouchers). This way your renewal will be seamless...no chance of the notorious auto pay glitch! Auto pay is a great back up plan if you forget to top up but statiscally you will eventually get the glitch and go thru unneeded frustration.
I never added funds or anything, and I had absolutley no issues - hopefully things continue that way
Exactly. There are likely at least several hundred thousand customers using autopay without a thought or care in the world. It just keeps renewing.
We don't know what if any commonality exists for those customers that do seem to have a problem from one month to the next.
Glad to hear it worked fine for you. As it should. As always with any automatic payments anywhere...just keep half an eye on the payments being made.
