03-06-2019 03:32 PM - edited 01-05-2022 03:36 AM
How do I change the credit card on my account to a different card? Doesn't seem to be a button for this.
James Fielding
Solved! Go to Solution.
03-06-2019 03:53 PM
To paraphrase - remove old card - add new card Thanks - will do.
No need to reply to this one.
03-06-2019 03:49 PM
Hey tonyfielding,
To change the card on file please follow these steps :
Log in to Self Serve > Overview > Payment tab > Manage Card
That's it!
Have a nice day
Eddy
03-06-2019 03:45 PM
'payment' tab at top left
on the 'manage my payment' page, there's a link to 'manage my card' at the bottom
i haven't tried this though, so don't know about errors
03-06-2019 03:38 PM - edited 03-06-2019 03:42 PM
@tonyfielding, there is a tiny button at the bottom of the web page to manage payment options. I suggest removing the old payment card and then adding the new payment card instead of doing a replacement. Based on feedback from some customers, this is likely to trigger errors by the self serve system. Sorry, I should add that this is in the payment tab, and the button I am referring to is the orange words "manage my payment".