@PC56
I do not think the province change matters. But if you cannot login My Account, try login again using browser with Incognito mode. And use Public Mobile app to login if you have not tried yet.
But if you are still unable to login, reach out to PM CS agent for further investigation. Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
