07-10-2022 02:01 PM
I bought an add on plan for the US and it is not working.
07-10-2022 02:04 PM - edited 07-10-2022 02:05 PM
@Gloria3 hi do you see it in your account?you may have the money sitting in your funds,go back in and purchase the add on if it is under your data andadd on section, try manually connecting to T- Mobile
07-10-2022 02:02 PM - edited 07-10-2022 02:03 PM
@Gloria3
Which one did you purchase? Did you complete boths steps? Add top up payment then choose, confirm and submit your purchase of the add on?
