03-30-2026 04:49 PM
I have submitted a ticket but have not had a response yet. My husband and I both subscribed on Friday night and our phones have not yet been activated. We are still using our previous provider. Because of those issues, we have unsubscribed. I did notice that Public Mobile has charged both of our accounts. Because the activations did not go through I would expect those charges to be reversed? Please advise and confirm.
03-30-2026 04:51 PM
did you get a text about porting approval sent to your old provider sim cards?
we are just customers and you need to work with PM on this. Message them again for update