04-13-2026
11:52 PM
- last edited on
04-14-2026
12:52 PM
by
computergeek541
I recently changed my subscription from Koodo to Public. During the eSIM activation process, it said the process failed and when I go to my activation email and click on the QR code, ot says unable to activate, contact customer service.
what do I do now? 🤦🏻♀️
04-14-2026 12:03 AM - edited 04-14-2026 12:12 AM
Use this link to message Customer Supprt…
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
it'll likely be morning before they respond now. Just watch the Community Inbox will be highlighted when they respond.