02-23-2021 02:08 AM - edited 01-05-2022 05:23 PM
I just activated my SIM but during the payment page, the page broke and shows 404 Page.. I didn't get a confirmation email but see a pending transaction on credit card website. I also can't log in to my account using the credentials I inputted during setting up. What should I do
Solved! Go to Solution.
02-23-2021 02:22 AM - edited 02-23-2021 02:23 AM
02-23-2021 02:21 AM
Rebooted and noticed that I can receive call and messages with the phone number I wanted to port! But the problem now is that I can't access my account with the login credentials...
02-23-2021 02:16 AM
@sophiak0613 wrote:I just activated my SIM but during the payment page, the page broke and shows 404 Page.. I didn't get a confirmation email but see a pending transaction on credit card website. I also can't log in to my account using the credentials I inputted during setting up. What should I do
If your cc was charged, put the sim in your phone and reboot. Does it work?
If cc not charged, clear browser cache. Close browser and then open a new browser in incognito/private mode and try to activate again.