Activation Failed

[TK]

Activation failed at second step

Empty drop down menu to select local calling area.

I tried 4 computers, 3 OS, 2 browser, cleaning cach, all failed at second step. 

I cannot select local calling area

[TK]

@phtsl

Hi, only a moderator can help you, as they have access to your account. Please send a private message to @Shazia_K.

[phtsl]

Hello, 

I hope I can receive some help.

On October 26, 2016, I set to change my plan to the 90 days 12 GB plan, from my old 90 days 6 GB plan, to take advantage of the Fall promotion. I had confirmation that the change would occur on my renewal day. However, my account plan stays to my old 90 days 6 GB plan. My new plan should include: - 12GB Data - Unlimited Provincial Talk - Unlimited International Text. 

Today was my renewal day (November 2, 2016).

[Shazia_K]

Hello @TK, 

I'm really sorry to hear about your experience with the activation form, 

I did receive a private message from you, please allow a short time and I will get back to you.

Thanks,

Shazia

[TK]

Absolutely rediculous,

I tried a few more times. Windows, androids, smartphone, tablette, IE, Chrome... nothing.

I cannot pass step 2 of activation. Drop down menu is blank. I cannot choose local area code. With android tablette the menu is even greyed.