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Activating my sim card

KirstenMusial
Great Neighbour / Super Voisin

I am new to public 

i was given Error code 837

and a message said to change my region from ON

i am in BC and have no idea what this means 

2 REPLIES 2

will13am
Oracle
Oracle

@KirstenMusial , the province information is not important.  This service does not discriminate in any way based on region.  If you cannot change the province, don't worry about it.  

NDesai
Oracle
Oracle

@KirstenMusial Go to the PM home site: https://www.publicmobile.ca/en/on/ and change the region located right below the Public Mobile logo. Also, try activating using Incognito/Private browsing mode. 

EDIT: You can also use this direct link for BC Region: https://www.publicmobile.ca/en/bc/

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