09-24-2025
11:44 PM
- last edited on
09-24-2025
11:47 PM
by
computergeek541
I lost my phone so I have new phone new Sim but can not remember my password for my account. So how do I activate my Sim so I can get my Gmail back to recover all of my stuff. Very frustrating that I can not call anyone for support
09-24-2025 11:47 PM
@Bandyman1717 wrote:I lost my phone so I have new phone new Sim but can not remember my password for my account. So how do I activate my Sim so I can get my Gmail back to recover all of my stuff. Very frustrating that I can not call anyone for support
You must go into your Public Mobile account to change SIM cards. When it the Public Mobile system ask for a 2FA code, use the "didn't get code"/"resend code" button and choose the option to have the code sent to you in a voice message. Call your cell phone number from a different phone and enter your voicemail password. After doing that, you'll be able to listen to a voice message that includes your EverSafe 2FA code to log into your Public Mobile account.