Activate SIM card

[Cathy66]

I just activated my new SIM card, and I am supposed to receive a code to complete the activation, but I am not able to receive the code. I have clicked “ resend” multiple times, but I have not received any code, and the signal bar shows “no service”. But I have anothe public mobile phone at home, and that number works.

[softech]

@Cathy66 your new sim card was not properly provisioned.  Easy fix for PM support, you just need to engage them by direct message :     https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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