Accounts

[boborchison]

I was not initially aware that I needed different login passwords for my self serve Account and Community account. Did anyone else have this issue?  

[geopublic · Accepted solution]

@boborchison  Passwords could be anything you chose and can be the same. Did you mean usernames cannot be the same?

[AE_Collector]

I am fairly certain my passwords are both the same. But my Self Serve account uses my email address as my account name while the community needs a screen name to log in, so they are different.

AE_Collector

[popping]

@boborchison 

Correct, you need different login for the support forum.  They are loosely linked by using the same email address.

[ChuckYeah]

I was not aware of that either. However, it is safer to have diff. pwds for all your accounts.

Just out of curiousity, where did you obtain this info?