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Troy5
Great Neighbour / Super Voisin

I can’t sign in it won’t reset password. I need my account number 

2 REPLIES 2

BKNS27
Mayor / Maire

@Troy5 

Did you get the 2FA code in your email to change the password?

HALIMACS
Mayor / Maire

@Troy5 

 

Are you 100% sure you're using the correct e-mail that you activated here with?

 

Check the e-mail account for e-mails from Public Mobile (search the search bar for "public mobile")

 

Then, if available, use a DESKTOP or LAPTOP device with the reset password feature.   Best to try this using incognito or private mode too.

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