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Troy5
Great Neighbour / Super Voisin

I can’t sign in it won’t reset password. I need my account number 

3 REPLIES 3

BKNS27
Mayor / Maire

@Troy5 

Did you get the 2FA code to your email to reset your password?

HALIMACS
Mayor / Maire

@Troy5 

 

Another way.... if you still have the welcome to public mobile e-mail (search your e-mail account for this...), in the header line of the e-mail, the account number is embedded there.

 

 Your PM Account Number beginning with the 100000 sequence of numbers (example below)

 

HALIMACS_0-1683676219537.png

 

 

will13am
Oracle
Oracle

@Troy5 , try accessing your account using incognito mode on the browser and see if that helps.  

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