09-15-2023 11:14 PM
I got rid of my plan with public mobile a couple months ago and payments are still coming out. I need to speak with someone on this matter and get it fixed up
09-16-2023 10:25 AM
@Bluecat200
You shouldn’t have been changed. Also, your account will cancel after 90 days of nonpayment.
Best to contact a CS_Agent to sort this out by private messaging at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
09-16-2023 09:07 AM
I disabled subscribe
09-16-2023 02:51 AM
How did you cancel your plan?
You need to do one of the following:
- Port your number to another carrier?
- Disable Subscribe/AutoPay on your account?
Contact a CS_Agent to assist you.
09-15-2023 11:16 PM
@Bluecat200 , use this link to initiate contact with support. They will take care of your problem.
