It’s has been 4 days, I wrote to moderator about my account has been suspended due to insufficient funds. I was set up for automatic pay so They didn’t answer at all.
Mine did the same thing for my daughters phone. i had to add the funds into my account for it to be hooked up again. i set up the auto pay again. hopefully it will work this time.
It’s has been 4 days, I wrote to moderator about my account has been suspended due to insufficient funds. I was set up for automatic pay so They didn’t answer at all.
No resolve... no call .. no text..😡😡
@Thanhhoaphan When you login into your account can you try making a one time payment to cover the cost of your renewal? Many customers in the last week have experienced similar issues with AutoPay. The majority of which required moderator intervention to be resolved. Hang in there. Maybe send them another message regarding status.
