2 weeks ago
I’m trying to make online payment but it’s asking for an account pin I tried everything nothing works where do I reset it or find it please help me?
joe
@Latinjojo
you can update/reset your account pin here if you can access My Account
https://myaccount.publicmobile.ca/en/account/reset/pin
if you are unable to access My Account, engage support to get it sorted out first and you can update the pin after
Private message CS Agent at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
