Account number

[S0urr4dish]

Can't remember my account number

[popping]

@dust2dust 

Thanks. 

Edit: Delete off-topic content.

[dust2dust]

@popping- I guess Oracles come in the blind variety too.

Hover over the eye and the numbers pop out. Same as the sim number.

[popping]

@softech 

@dust2dust 

I cannot find my account number on my profile page.

I did a search of my account number on my profile page and not even the beginning 7 digits of my account#:1000000

Two possibilities:

1.  I am blind

2.  PM had removed the account number from the profile page.

Please post a screenshot showing the first 7 digits.

[computergeek541]

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@S0urr4dish wrote:

Can't remember my account number

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Are you asking because you want to port to a different carrier?  That's one of the few reason that I can think of that a customer would ask about the account number.

[softech]

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@S0urr4dish wrote:

I can't remember my login credentials unless they are same as for community?

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@S0urr4dish   No, it is a different one

Try the Reset password link on the login page first (https://myaccount.publicmobile.ca/en/forgot-password)

Enter any possible email address you have and see which one gets the PM email

if that does not help, open ticket with PM Support:

1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.

**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".

2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

[S0urr4dish]

I can't remember my login credentials unless they are same as for community?

[dust2dust]

Not with the community. It's your account login.

[S0urr4dish]

Will my login for that be the same 

[dust2dust]

Who would? 🙂 Can you login in to your account? It's in the Profile tab. You can also find it the welcome email from here in the to area.

[softech]

@S0urr4dish just login to My Account  go to Profile Page and it is there