Account login

[terryape]

I have recently set up an account for a family member and now I cannot log into it.  Tried forget password option and system says it cannot verify the email address.  It seems as though I am stuck.  Help anyone?

[missorange]

after you activate your phone, did u set up your email from the self serve account? u should done this step first. if you already did, then send private message to mod. 

[baby08]

it sounds like you did email address wrong i guess you need to contact moderator privately

[hycm53]

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@terryape wrote:

I have recently set up an account for a family member and now I cannot log into it.  Tried forget password option and system says it cannot verify the email address.  It seems as though I am stuck.  Help anyone?

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It looks like you entered wrong email address. Try enter the another email address if you have.

[Alex888]

@terryape You will have to contact a moderator to get access, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437