07-09-2017 10:27 PM - edited 01-05-2022 02:24 AM
Hello,
I am not able to login to my account, when i do forgot password it says we are unable to find your email address. Please assist. I have also sent an private message to moderator.
07-11-2017 12:31 AM
what the abovve person said is great but i also say that you should private message pm on twitter or facebook cause when i messaged them they replied back in less than 24 hours. best way for communication.
07-09-2017 10:29 PM - edited 07-09-2017 10:29 PM
Your account needs a password reset with the help of a moderator. Since you've private messaged them already, all you can do is wait. Since password resets are time-sensitive, and private messaging is the moderators' preferred communication channel, I recommend you turn on e-mail notifications for receipt of private messages in your community account. To do this, go to Settings -> Preferences -> Private Messenger. Tick the checkbox for "Receive email notifications for new private messages" and click save after making the change.