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Account login

mansi0608
Great Neighbour / Super Voisin

Hello,

 

I am not able to login to my account, when i do forgot password it says we are unable to find your email address. Please assist. I have also sent an private message to moderator.

 

2 REPLIES 2

passiveegg
Model Citizen / Citoyen Modèle

what the abovve person said is great but i also say that you should private message pm on twitter or facebook cause when i messaged them they replied back in less than 24 hours. best way for communication. 

SD08
Retired Oracle / Oracle Retraité

Your account needs a password reset with the help of a moderator.  Since you've private messaged them already, all you can do is wait.  Since password resets are time-sensitive, and private messaging is the moderators' preferred communication channel, I recommend you turn on e-mail notifications for receipt of private messages in your community account.  To do this, go to Settings -> Preferences -> Private Messenger.  Tick the checkbox for "Receive email notifications for new private messages" and click save after making the change.

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