Account hack

[Williamtuff]

My account email for my other account was changed..  how can I get it back. As I am also not getting codes sent to my phone.  @CS_Agent 

[softech]

@Williamtuff 

then please message support as advised above.  Agent will help to change the login to another email address

[Williamtuff]

Unfortunately says my email is invalid... like it was changed 

[softech]

@Williamtuff 

only the email got hacked and not your PM's My Account, right?  If that is the case, you can still login My Account using email as the login id.  Once you login, go to Profile page, click Manage EverSafe id and update the email address three

https://myaccount.publicmobile.ca/en/account/my-profile

If you cannot login My Account, just ask PM support to help

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there