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Account access

HaroldPerry49
Great Neighbour / Super Voisin

Hey, I have an account for phone number 709-xxxxxxx. I only have 1 email address[email protected]. But it looks like that email is not connected to my public mobile account. When I log in it says continue activation. I did a forgot email and used my number got the code but it is sending an email to the address used. A walmart rep helped with with the account activation so I am unsure of what email they would of used to set that account up as my email is not working. Ultimately I am looking for my account number so I can port my number from Public to Telus. I am in store now and they are trying to help me but without either the account number or email used for my account set up we are at a stand still.  

 

No personal information in the public forum.

1 REPLY 1

CharlieWhisky
Mayor / Maire

Hi, you will need to contact a Public Mobile agent by private message 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

CS_agent will reply to your Community inbox within 2 to 4 hours.

You can check your inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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