cancel
Showing results for 
Search instead for 
Did you mean: 

5G Internet

MrJLlC
Good Citizen / Bon Citoyen

Hi. Why could it be that I'm not receiving 5G Internet? 

My phone is a Samsung FE20.

3 REPLIES 3


@MrJLlC wrote:

Hi. Why could it be that I'm not receiving 5G Internet? 

My phone is a Samsung FE20.


The version of the Samsung Galaxy S20 FE that was sold in Canada by Canadian carriers or as unlocked by Samsung Canada's official distrubtors is incompatible with the using the 5G network on Public Mobile.  While the hardware is compatible, the ability to connect to any 5G network while using a Public Mobile SIM card is blocked at the Samsung device software level.

BKNS27
Mayor / Maire

@MrJLlC 

This seems to be a common issue with Samsung phones that are not showing 5G on their phones but 4G/LTE speed test will indicate 5G speeds ~200Mps

RavingRaven
Model Citizen / Citoyen Modèle

@MrJLlC 

Where are you? 5G isn't deployed everywhere yet. For the most part your phone will connect to the network with the strongest signal. In most places that's still the 4G LTE network.

Need Help? Let's chat.