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Moderator

System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.

This means that on November 4, 2018 at 12:00am ET to 10:00am ET you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

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We apologize for any inconvenience this may cause.

 

 

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
Mayor / Maire

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.

Thanks for letting us know, I sure hope this is due to the plan builder getting some new offers for us $10-35 subscribers. These $40+ big gig offers are tired.

Good Citizen / Bon Citoyen

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.

 
Mayor / Maire

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.

I bet it’s the fix, to fix all issues.

 

ive also got land in Florida going really cheap.

Deputy Mayor / Adjoint au Maire

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.


@RobertQc wrote:

Thanks for letting us know, I sure hope this is due to the plan builder getting some new offers for us $10-35 subscribers. These $40+ big gig offers are tired.


If they want to go big,  GO BIG. I would pay $100/month for unlimited 3G speed data. 

Mayor / Maire

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.

Monthly pans are not offered here.  30 or 90-day cycles only.  I do not see this changing.

Town Hero / Héro de la Ville

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.

 Couple wish items to be fixed with this maintenance update:

1.  Change to a lower value plan on next renewal date bug

2.  Allow online renewal without plan change during suspension.  

 

These 2 wish items will shorten moderator wait time.

Great Neighbour / Super Voisin

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.

Hello

  help

 I want to quit public mobile

I hate this thing

how the f* do you sing off, I do not want to pay again in november

please reply

Town Hero / Héro de la Ville

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.


@canon wrote:

Hello

  help

 I want to quit public mobile

I hate this thing

how the f* do you sing off, I do not want to pay again in november

please reply


Login to self-serve.

Disable autopay and remove your credit card from your account.

You account will be suspended on the next renewal date with no payment.

After 90 days on suspended status.  You account will be cancelled.

 

But if you want your phone number, just port your number to your new provider and your account will be canceled.  But you still want to disable autopay and deleted your credit card before porting your number out.

Mayor / Maire

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.

Further to that though you would need to have this account active to port the number.