System Maintenance - Feb 26th (Sun) 12:00am EST to Feb 26th (Sun) 10:00am
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02-24-2017 10:18 AM
This means that from Feb 26th (Sun) 12:00 am EST to Feb 26th (Sun) 10:00 am you won't be able to do the following:
- Access your Self-Serve account
- Activate a new account
Please excuse us for any inconvenience this may cause.
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02-25-2017 05:25 PM - edited 02-25-2017 05:25 PM
@Vickel wrote:That's for the heads up
Hope the autopay issue will be resolved
Currently, there is no issue with the AutoPay as long as you have valid payment attached. Expired/Suspended warning is normal. They will fix that sometimes soon.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
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02-25-2017 04:53 PM
That's for the heads up
Hope the autopay issue will be resolved
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02-24-2017 02:07 PM
@CalvinW, just don't touch anything and the renewal will work as designed.
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02-24-2017 12:32 PM
@CalvinW, you should expect a trouble free renewal.
Most people are having a smooth experience with autopay and renewal.
If something goes wrong, you will know early morning and just send a private message to the mods with your phone number. This will reduce any potential downtime to couple of hours max.
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02-24-2017 12:22 PM
Hi ho hi ho ... its off to work we go ... PM busy at work (yes I am picturing the dwarfs right now marching along for all these updates 🙂
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02-24-2017 12:16 PM
Fingers crossed. My payment is coming up, hope everything will go smoothly after this maintenance.
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02-24-2017 10:49 AM
Thanks Shazia hopefully this will take care of the recent activation issues that seem to have popped up again. Will there ever be a list of what gets worked on?. All apps when updated have a list of improvements or issues that have been taken care of.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
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02-24-2017 10:41 AM
Thanks for the notice, @Shazia_K!
Our beloved PM is slowly but surely squashing the bugs and moving forward 🙂
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