cancel
Showing results for 
Search instead for 
Did you mean: 

System Maintenance - Feb 26th (Sun) 12:00am EST to Feb 26th (Sun) 10:00am

Shazia_K
Retraité / Retired
Retraité / Retired

This means that from Feb 26th (Sun) 12:00 am EST to Feb 26th (Sun) 10:00 am you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

maintenance.jpg

Please excuse us for any inconvenience this may cause. 

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
8 REPLIES 8


@Vickel wrote:

That's for the heads up

Hope the autopay issue will be resolved


Currently, there is no issue with the AutoPay as long as you have valid payment attached. Expired/Suspended warning is normal. They will fix that sometimes soon. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

Vickel
Model Citizen / Citoyen Modèle

That's for the heads up

Hope the autopay issue will be resolved

will13am
Oracle
Oracle

@CalvinW, just don't touch anything and the renewal will work as designed.

imm1304
Retired Oracle / Oracle Retraité

@CalvinW, you should expect a trouble free renewal.

Most people are having a smooth experience with autopay and renewal.

If something goes wrong, you will know early morning and just send a private message to the mods with your phone number.  This will reduce any potential downtime to couple of hours max.

Chaos_Scorpio
Deputy Mayor / Adjoint au Maire

Hi ho hi ho ... its off to work we go ... PM busy at work (yes I am picturing the dwarfs right now marching along for all these updates 🙂

CalvinW
Deputy Mayor / Adjoint au Maire

Fingers crossed. My payment is coming up, hope everything will go smoothly after this maintenance. 

ShawnC13
Oracle
Oracle

Thanks Shazia hopefully this will take care of the recent activation issues that seem to have popped up again.  Will there ever be a list of what gets worked on?.  All apps when updated have a list of improvements or issues that have been taken care of.

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

imm1304
Retired Oracle / Oracle Retraité

Thanks for the notice, @Shazia_K!  

Our beloved PM is slowly but surely squashing the bugs and moving forward 🙂

Need Help? Let's chat.