Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hey there, my wife's account is on auto-pay but didn't renew successfully. Now it's suspended, and when I put in the credit card again it says it can't verify the information and won't charge. I called the credit card company and they said Public Mob...
It said i used 5.350mb out of 6144GB my plan just avate i haven't touch my phone plus i'm on my WIFI what is going on?
Phone is set to auto do do you have my sim ending in 180912? I think it may be the sim
Hello, Looking at my account, I should have data available but if I'm not connected to wifi, I am unable to access the web which is super frustrating. Ideas? Can someone help?
hi guy/mods, im currently on a 120 days plan with autopay. early last month i changed my credit card info, and this month (mid may) i got a text from 611 telling me that the payment did not go through, i tought that my credit card info was wrong, so ...
hi all!can you help me know the best and cheapest way to call a philippine number? is there any plan ? if not do you have an idea how.much it will cost me to call on a regular cost?thanks !
Hello,it's been a while since I try to tether my connection to my tablet.I have a Nexus 6P and, on Videotron I had problem doing it. And I almost went baco to Videotron, as I rellay need tether.But, digging on the internet I encounter this guide:http...
I have just renewed my account . Before renewing I tried to change my plan. My current plan was 76 for providence wide and no text for 90days . What I tried to change it to was 90 days text international and providence wide calling 75 dollars . I tr...
can`t call out on my phone ,anyone calls me goes to voicemail.
I'm getting this message I check with my bank there's no block on my card Unable to Process TransactionSorry, we are unable to verify your credit card information, so this purchase could not be completed. Your credit card has not been charged.
Am a model citizen now. I am not sure what it takes to be one. Am I worthy??? New Neighbour / Nouveau VoisinGood Neighbour / Bon VoisinGreat Neighbour / Super VoisinGood Neighbour / Bon VoisinGood Citizen / Bon CitoyenGreat Citizen / Super CitoyenG...
Hi everyone, Just curious, how does one become a community moderator? Is this something possible as a member in the forums, or something that should be obtained through a different channel? Thank you
Hi, I would like an Unlock code for a Moto G (3rd Gen, 2015). IMEI = 3554xxxxxxx.thanks
My phone was stolen. I suspended service, bought a new phone. Had problems with the SIM. Got them fixed. Paid my account. Reactivated it. There is still NO SERVICE.
I am currently locked out of my account can someone assist please.
Hello I am trying to log into my account but is not allowing me. I have done the process to reset the password but i am not receiving any email.
I can make and recieve phone calls and recieve text msgs but can never respond....tied my public mobile sim in another phone and i am having the same issue so it is account related not phone related. Can someone help reset my account so i can send tx...
Hi, Does anyone know of any grocery retailers in Toronto, ON that sell PM vouchers? I'm looking for one that can be classified as a grocery merchant for credit card cashback. Also, is there ever any fee for purchasing PM vouchers in person? (Other t...
Hello, I am set up for auto pay and renewal but my service hasn’t renewed. Could I please get a hand processing a payment with the info I have on file and renewing my plan? Thanks
My husband and I purchased our service at the same time and he has received renewal effective May 15 after an auto payment was processed. The auto payment for my service was also processed on the 14th and I received notice that the service does not r...
Hi there, Me and my partner are travelling to Canada in a couple of weeks and I plan to buy a prepaid 30-day sim to use in my phone. The issue I'm having is how I'll pay for this, as my credit cards are not registered in Canada. I've heard about pr...
i have pmed team_moderators over 3 hours nows, no one has contacted me.I forgot my password, then got locked out. i need a moderator to help seems none online really getting frustrated
Good Morning/Afternoon/Evening, I'm trying to port from PC Mobile, could a moderator help me to do this? (Got all my account info here ready for a private message, just don't know where to send it to yet). Thanks!Rob
I have 3 Public Mobile accounts with the most recent activated in April 2018 on the $30 per 30 Days plan. The most recent number suddenly stopped working. No incoming or outgoing calls. If I try to call the number I get "You have reached a number tha...
Just my two cents! This is a word of advice for those who add web links to their messages. When you click on 'Insert/edit Link' enter the relevant information. When you get to the target, you have two options: Open in Current Page and Open in New Pag...
Hello, I am having trouble receiving and sending texts. I have had this problem since I started with PM in April 2017. I am using an IPhone 5 and it seems to happen to both android and IPhone users. The problem may be related to the "waiting for acti...
Hello All, Wondering if anyone is having concerns regarding texting. I know for a fact some of my texts haven’t been received by a recipient on Rogers. Some other recipients reply’s indicate they haven’t received all my information as well. Now I kn...
I'll be up in Rouyn Noranda for a bit, how the coverage up there?
I accidentally blocked my boyfriend's number (oops). He goes straight to voicemail when he calls me. How do I unblock him? and How do I block people?
I would like to block my caller ID for all out going calls.
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