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glblanc · 05-18-2018

I have 3 Public Mobile accounts with the most recent activated in April 2018 on the $30 per 30 Days plan. The most recent number suddenly stopped working. No incoming or outgoing calls. If I try to call the number I get "You have reached a number tha...

glblanc · 11-16-2016

Here is my suggestion:So every time someone runs into trouble - activation, billing, referral, porting, etc... the answer is always the same - "PM a mod" and wait for them to get back to you. I have no problem with that - and understand that we are s...

glblanc · 01-19-2021

@kelau09 Now that you mention it, I don't think I received a text message about my two latest referrals - but they're on my account (for now at least).

glblanc · 01-19-2021

@darlicious I think you have me mixed with someone else's issue. I am missing 5 referrals.Out of the 5 missing, one of them is my wife and she is still active.Of the remaining, if I want to restore them I have to start calling up my friends to figur...

glblanc · 01-19-2021

To be fair, it's believable that there was a bug in Public Mobile system regarding the "ghost referrals" and it's understandable that they would fix it. It is also very likely that fixing it may have accidently deleted some valid referrals - not purp...

glblanc · 01-18-2021

Taking a screenshot or keeping track of the referred numbers will still not help much in resolving it yourself. I am going through the same issue currently. My six referrals suddenly dropped to one. Out of the six referrals two were my immediate fam...

glblanc · 05-22-2018

...in case anyone is wondering... It's been 6 days (2 days to get a ticket opened with the technical team + 4 days since the ticket to the technical team was created) and I'm still waiting without service...

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Does Customer Service still call you to help you solve issues?

My suggestion - mods call us when they work on our tickets

Re: 15 Credit lost in one month!

Re: 15 Credit lost in one month!

Re: 15 Credit lost in one month!

Re: 15 Credit lost in one month!

Re: Does Customer Service still call you to help you solve issues?