I have the similar issue in the past two days and send private message to the Moderator. I got message back after 24 hours and the moderator refresh my plan from his/her back system side. Everything is working now. I suggest you contact with the mode...
I have the same problem with my phone just activated on Friday with the $15 plan. Everything looks OK in the self service acount, 100min canada wide talk, unlimited texting and 250MB data. However, whenever trying to make call or texting, it says the...