Community

donaldblair · 08-31-2020

The payment system employed by Public Mobile does not work. It is insecure, and data has been compromised. Ive already raised this to PM but Telus doesn't seem to care, so I've today filed an official complaint against Telus/PM with the CRTC. A phone...

donaldblair · 09-14-2017

I payed for my services today, but the portal gave me an error message. This in spite of the fact that my bank account was deducted. My cell is +++++++++++. Can anyone help?!?

donaldblair · 02-06-2016

Well... I used the service offering provided by PM for the last couple of weeks. While the service is great, and I love the community idea, it was just far too expensive for me (data was literally the killer). I switched today to Telus' other brand, ...

donaldblair · 01-27-2016

Ditched the gentle slow - dreadfully slow - breeze, otherwise known as Wind Mobile. How I could live in Toronto with a carrier still offering 4G is like saying I've switched from FTTN to a 36.6 dialup ISP.The literal second I switched to PM, it was l...

donaldblair · 01-03-2019

Good luck: I submitted a response. Good on you for doing this.

donaldblair · 01-03-2019

Good cx service is to advise customers of the reduced support time, *before* you take off for the holidays - something that none of PM's customers knew. You can't run a mobile company with bulletin board moderators hiding in mommy's basement, while t...

donaldblair · 01-02-2019

Hey bud,PM's "moderator team" is about as useful as a bag of hammers. When you popped the sim in, did your apn settings change? We're you registered or attempt to register on the network when the SIM was inserted? And I assume you're working with an...

donaldblair · 05-12-2018

The additional APN worked for me, as well. This seems to be a hugely important piece of information to publish. Can someone confirm if the additional APN is required for users who do not subscribe to a mobile data package? I'm wondering if that's why...

donaldblair · 09-14-2017

Thanks to both of you for your help.

Community

User Statistics

User Activity

Payment System Not Secure - CRTC May Need To Intervene

Payment successful...except PM service still down

Thanks Public Mobile... :'(

Goodbye and good riddance, Wind...hello Public Mobile!

Re: [Survey] PM MOD response time

Re: How long does it take a moderator to answer PM

Re: Going on two weeks: Still no help, no service, working sims or phone number.

Re: Can't send or receive MMS

Re: Payment successful...except PM service still down