I'm concerned about my billing situation. IOne unresolved thing is that I've been getting mid-billing cycle messages. Two cycles ago, (a couple of weeks or so before my account was due), my phone service was cut and I got a payment due message. L...
Hi Chuck, Thank you, that does make sense. As far as I can remember (have had this plan since 2017) it hasn't appeared on my account like this before. It would just show me 141 and we were good to go. No mid cycle messages about payment or anythin...
Thank you for the tip about calling 611. I can access my selfserve no problem. This is what it says on my account:Payment for Next Cycle: $201.00Amount Owing: $141.00Maybe I do not understand what "Payment for next cycle" means?
Hi! Sure, please see the uploads attached. I'm not on autopay, and I got to the ticket submission area with the bot, but when I tried submitting information it kicked me out and made me sign in again.
