My account was suspended because I deactivated my credit card.However, I did make a manual payment but my account is still suspended, cannot do anything with it.
J'ai une carte prépayée,Lorsque je veux me connecter à mon compte j'ai ce message d'erreur :L’ouverture de session a été désactivée. Veuillez communiquer avec le service à la clientèle de Public Mobile. J'ai essayé de contacter les modérateurs en mes...
Sadly none of the solutions provided work.I submitted the issue to the moderated, they replied saying they encounter issues with my account. I'll let them handle the problem.Thank you for your help guys.
When I call the #611, it claims that I have 0 dollars !!!!On the website, I see that I have the required balance for my plan.And even when I want to pay, I get the following message:Your account has already enough balance.
With the amount due I get:Your account has already enough balance. With the $1 payment, it doesn't change anything, tried hitting the reactivate button afterwards ... doesn't work.
When I hit the reactivate button, I'm forwarded to the payment page.When I want to pay, I get an error message:Your account has already enough balance.
