You should check to make sure you do not have a virus on your computer. If you do someone could be messing around with your private information without you knowing.
You could quite possibly be talking to a new agent. I would just ask to speak to a manager and possible just share public mobile's web page with them. I imagine that should get them in the right direction to help you out.
The easiest way to cancel your auto pay is to call your bank or credit card company. They can confirm that everything has been cancelled. If it has not been cancelled the bank will take care of it for you.
If you have an Iphone you need to go to settings --> Cellular --> Cellular Data --> And then swipe it off. If it is on an android phone you need to go to settings --> More Networks --> Mobile Networks --> Then tap mobile to enable or disable. Hope th...
Hello I would suggest putting enough money to cover the plan on your account and then you can just go online at your public mobile account to reactivate the plan every 10 days.
