The message on my account says Ignore if you are signed up to Autopay. Am am I supposed to ignore those instructions and make a manual payment? I’ve not seen any instructions on this forum to do it. Or that it’s worked.
There is a heated discussion about this under the DISCUSSIONS header. I’d suggest going there and watching for instructions. It seems others are having this problems. It’s pretty unbelievable to be without phone access without any warning to customer...
I am having the same problem. My account says ignore the message if you are on autopay. That’s ridiculous! I can’t be with a phone for another day until the automatic payment is taken!! My child’s school just had to call a neighbour to pass on a mess...