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MzBlackPearl · 01-13-2017

I AM LITERALLY GOING TO WRITE THIS POST IN ALL CAPS, BECAUSE I AM THAT FRUSTRATED. YET AGAIN, I TOPPED UP, WITH THE INTENT TO CHANGE MY PLAN. SINCE ACTUALLY CLICKING ON CHANGE MY PLAN BEFORE TOPPING UP DIDN'T WORK PROPERLY LAST TIME, I ADDED FUNDS FI...

MzBlackPearl · 12-16-2016

I feel like many of the things implemented by Telus and PM are reactive instead of proactive. Why not be prepared for the influx of customers due to the Fall promo? Or at least hire temporary contract employees to assist with the backlog. If mods are...

MzBlackPearl · 11-01-2018

I can, however I know what you are looking for. Checked there too. So in the credits and debits column and with the balance it appears accurate. But I will try.

MzBlackPearl · 11-01-2018

I did the 1.00 manual payment and the lost/stolen phone trick. Now it says my $50 plan expires today and I need $49 to renew it and activate the plan. I only added this plan through the change plan process on the 30th. It took my rewards and the paym...

MzBlackPearl · 11-01-2018

I am going to try this and hope that it works. Thank you!

MzBlackPearl · 11-01-2018

I, too have now gone two days without service, while awaiting a response from the @CS_Agent. It is really frustrating as a customer that online support is not as responsive as they used to be and troubleshooting issues are taking this long, with no r...

MzBlackPearl · 10-31-2018

My bad...no worries! I wasn't offended. Sorry if it came across that way. I just wanted to say that I tried a bunch of stuff in my ability before reaching out. But I appreciate your suggestion.

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I AM TIRED OF THIS!!!!

PM should hire more mods and csrs!

Re: Suspended service

Re: Suspended service

Re: (SOLUTION) My plan has enough funds, but will not renew or re-activate. Plan suspended.

Re: Suspended service

Re: Systems Update: Ability to change plan while in suspend