I haven't been able to call out since I set up my phone 2 days ago, and I don't have the patience to deal with the CS anymore. I just want to switch to another provider. If I set up with another company and buy another Sim am I good? Thanks.
Thanks for taking the time to post; I gave your suggestions a try without luck. Sorry I didn't mention I'm using a Samsung A20 that was on Roger's about 8 months ago. I spent the first day going through the forum and trying to resolve the issue mysel...
I am unable to make calls, it gives a 7B1 error. After messaging CS and explaining myself, I keep getting asked questions I have already provided the answer to. I don't have the time or patience for it.