last month my subscription plan changed from 29 $/month (for a 4G plan) to 34 $/month without any authorization, consent, or information. it was added a 5$/month add-on for 3G. who can help me with that?
@softech thank you! I have done that now. I had some trouble creating the ticket. it seemed the session timed out faster than I could fill out and send the form. thanks again for your guidance. vera
@softech thank you very much for your reply. my phone is 4G and can handle 3G as well. thank you for the pointer about VoLTE. I checked it, and it is enabled (see screenshot). I do live in BC, and we have areas here, in particular in the backcountry ...
