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OlehS

I cannot receive any incoming SMS or calls after my recent port from Fido. Outgoing calls and data work, but all OTP/verification SMS fail. This is blocking access to banking and accounts. Please escalate to Tier 2 and reprovision my line.Security ve...

OlehS

Yes, send the private message to the agent because the TELUS support cannot help me as non-TELUS customer.

OlehS

So I am still on the circle - Noone can help me in this situation because of I am not the TELUS customer.

OlehS

Unfortunately, I cannot get any calls or SMS from anyone. All calls go straight to voicemail service. But after I can see that I have some missed calls just in the top of my call list not in the contact.Also any SMS can't reach me

OlehS

Hi! Yes, I've received confirmation mail from PM that I can use the service in full.PM e-sim is set like primary in calls, messages and data.I can use the phone for outbound calls and data.

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URGENT: Port-in issue - no incoming SMS/calls (OTP blocked)

Re: URGENT: Port-in issue - no incoming SMS/calls (OTP blocked)

Re: URGENT: Port-in issue - no incoming SMS/calls (OTP blocked)

Re: URGENT: Port-in issue - no incoming SMS/calls (OTP blocked)

Re: URGENT: Port-in issue - no incoming SMS/calls (OTP blocked)