I have twice subscribed for 1000 minutes to the Uk 2000 minutes total and haven’t been able to use them. I keep getting the message hb1 when I dial the number
turns out my sister had cancelled her landline, instead of getting the usual message “ No longer in service “ I got HB1 , I tried someone else I know in the UK worked fine . Public stayed with the case till it was resolved, every step of the way ...