I'm not sure if this will work or not, but I would try making new self serve account. ... As if you had never had an account. Or message moderator. Give him as much info as much info about the account as you can.
Correct, it's between you and them. I have an extra SIM I'd sell for 40 bucks. The only advantage to getting mine is that you will immediately get it, after giving me the money in person.