My service isn't working anymore, can't login because the system sends sms to verify identity and don't have service now. Unable to find away to reach anyone except for a stupid chatbot. Worst customer service experience ever.
Thank you, this is very not ergonomic, how are people supposed to know ? Just guess ? They should propose this option right away, what's the point ? Why would someone request a code by sms if he doesn't have access to his sms. But only by doing this ...