I was told by a Public Mobile agent that my eSIM should have been free since it is a new activation. I was charged $5 when I subscribed. I cannot get an answer from anyone, either chat or customer service support.
Walter RobertoThis is what I was told by a Public Mobile Agent during our chat …….“that is a good one, once the activation process is complete you can reach us bac here so our support agents can credit the $5 for the eSim since it is supposed to be ...
