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Since Saturday I needed a SIM swap because I lost my phone and I contact CS Agent. They asked me to provide my SIM number on sunday morning and nobody got back to me, now its monday is this normal waiting for days, when I was told my another Agent on...

Hi, I have already contacted a CS Agent and sent them a private message about 3 hours ago but I have not received a reply yet.I lost my previous SIM card so I cannot receive the SMS verification code to change the SIM in my account. I already purchas...