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Sorry but being charged $60 for something i never recieved seems insane

Also @hTideGnow Is says service plus sim card. So I can get a refund on the serivce at least? 

Wait so if I decided to change my mind to not use the service? And never used it..... I can't get my money back for never using a service or even receiving the product?? I understand you aren't with the company, but that seems scammy, does it not? 

Months ago, but have not had time to go through all the loops to try and talk to a human