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I' d like to change my plans, but it keep saying that I need to resume activation or log in.Whenever I left my message here, I was not able to talk with an agent, and I found a message next day it was passed 24 hours, it was closed. Please let me kno...

I've been using Public Mobile since 2020, but it keep saying to resum

I've been using Public Mobile since 2019, but it keeps asking me to resume activation. Honestly, I'd like to change my plan, but I don't know how to do that in this situation.